Apprentice

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Secteur :
region : Île-de-France | Département : 93
ville : ROSNY SOUS BOIS

Date de début du contrat :
2025-09-01

Durée du contrat :

Descriptif de la mission :
The Opportunity:
Performs assigned work tasks and may attend scheduled classes and complete related study
Job description – Technical Support Apprentice (IPS Consumables), Targeted Sales Actions & Datamining

Job Title: Apprentice – Targeted Sales Actions, Datamining & Technical Support (IPS Consumables)

Job Objectives
As part of the Technical Support: Support sales performance through the implementation of targeted actions based on the analysis of customer data (datamining) and provide technical support to customers and sales teams on consumable products. The apprentice will help to strengthen the impact of commercial campaigns and improve the relevance of offers to customers.

Main missions
- Targeted sales actions & datamining

Identify business opportunities from the analysis of customer data (purchases, sectors, history)
Segment databases to design specific and personalized campaigns
Participate in the implementation and monitoring of commercial actions (emailings, reminders, targeted promotions)
Contribute to the drafting of commercial messages adapted to the different types of customers
Monitor performance indicators (return rate, conversion rate, etc.) and propose optimizations
Monitor purchasing behavior to identify trends or gaps to address

- Support technique (Internal Product Specialist – Consommables)

Provide a first level of technical response on the ranges of consumables (plastic, filtration, glassware, etc.)
Technical responses and realization of customer offers and follow-up of offers.

- Management of commercial offers

Track and relaunch customer offers to maximize conversion rate
Consolidate feedback from the field to refine future proposals

- Skills and qualities required

Sensitivity for data, appetite for analysis (advanced Excel required)
Good ability to structure and use customer files
Interest in scientific products and technical environment
Organization, rigor, spirit of initiative
Interpersonal skills and ability to collaborate with a variety of interlocutors
Knowledge of a CRM (Salesforce) or a data visualization tool is a plus

-Education & profile sought

Student in Bac +2 to Bac +4 in analytical marketing, biochemistry, biology, data/CRM or technical sales
A first experience in a B2B or scientific environment is appreciated

- Why join us?

A rich and formative position, at the crossroads of commercial analysis and technical support
The opportunity to acquire dual data and product skills
A caring, experienced and committed team
A concrete mission with visibility on the results

***ATTENTION, POUR CETTE OFFRE, VOUS DEVEZ IMPÉRATIVEMENT POSTULER VIA LE LIEN SITUE EN BAS DE L'OFFRE***

Profil recherché :